Supermarket aisle with staff restocking fresh produce and shoppers walking by

Retail · Supermarkets & Grocery

Margin decisions happen while the store is open.

Thousands of SKUs, perishables, promotions, suppliers and different store formats operating at once. In Supermarkets & Grocery, planning, replenishment, tax and execution need to talk continuously.

Complexity lives in the details

Every decision is multiplied by the scale and frequency of the operation.

  1. 01

    Stockouts vs. overstock

    Availability without carrying too much inventory.

  2. 02

    Perishability

    Buying right also means selling before it spoils.

  3. 03

    Margin vs. price

    Pricing and promotion quickly change category profitability.

  4. 04

    Local assortment

    Different stores, neighborhoods and formats require different mixes.

  5. 05

    Suppliers & replenishment

    Lead time, ordering, receiving and replenishment directly affect the shelf.

  6. 06

    Frequency & replenishment

    High-frequency operations require faster replenishment cycles and decisions closer to the store.

  7. 07

    Operational scale

    Small inefficiencies repeated thousands of times become large losses.

  8. 08

    Tax complexity

    A broad assortment means thousands of combinations of product, origin, taxation and operating rule. In Brazil, tax is part of the decision on item setup, price, margin and operations — not just compliance.

The Supermarkets & Grocery cycle

Operations don't wait for the next meeting.

Each step feeds the next — and tax, finance, data, AI and technology run through all of them.

Plan

What is each store and format likely to sell over the coming weeks?

Tap or hover over a step to see the business question.

Layers that run through the whole operation

  • Tax
  • Finance
  • Data
  • AI
  • Technology

Tax runs through the entire cycle. Item setup, buying, receiving, pricing, promotion, selling and tax filing all depend on consistent tax rules.

Forecasting & replenishment

Availability doesn't happen by chance.

Sales history, current inventory, open orders, lead times and store-level behavior need to work together to decide when, how much and where to replenish.

Demand Forecast · Replenishment

  1. 01Demand
  2. 02Inventory
  3. 03Order
  4. 04Lead time
  5. 05Replenishment
  6. 06Availability

Value created

  • Fewer stockouts
  • Less overstock
  • More availability
  • Better turnover
  • More accurate replenishment
  • Better-protected margin

Segment experience

Know-how built inside real large-scale, high-frequency operations.

Grupo Pão de Açúcar

10+years in production

Experience across RMS, Allocation, RDF, AIP, RSIM and RFM.

Mi Súper Dollar General

Cross-platform integration

Integrations via Oracle Integration Cloud between Merchandising Foundation Cloud Service, Oracle Fusion Cloud and Supplier Portal.

Reference clients

  • Grupo Pereira
  • MAS
  • Makro
Explore our clients & cases

The format changes. The pressure for availability stays.

Hypermarkets, supermarkets, compact stores and proximity formats work with different scales, assortments and frequencies. What remains is the need to balance availability, turnover, margin and execution.

  1. Large format
  2. Supermarket
  3. Compact store
  4. Proximity

Technology to sustain thousands of decisions every day.

Technology is how a business decision gets executed — not the starting point.

Merchandising
Product · price · inventory · promotion
Planning
Forecast · replenishment · allocation
Operations
Store inventory · receiving · execution
Tax
Item setup · taxation · cost · filing
Data
Sales · inventory · price · location
Integration
ERP · WMS · suppliers · external platforms

Related content

What we're seeing in Supermarkets & Grocery

  • Planning & Supply Chain

    Inventory is not just availability. It is capital.

    Sep 8, 2026

  • Technology

    The store became retail's biggest sensor

    Aug 18, 2026

See all news

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